Help and frequently asked questions

No. Dehbi works without an account and asks for no name, email address, or phone number.

Only on your phone, inside Dehbi's private space. They are never sent to Dehbi's servers.

Local data, including photos, is permanently removed. Export your vault before uninstalling Dehbi or changing phones.

In Settings, choose Export my vault. After confirmation with your phone security, Dehbi prepares a complete file with your items and photos, then opens sharing.

Dehbi uses weight, karat, and the dated 18k.ma signal. The estimate covers raw metal and excludes stones, workmanship, brand, condition, and margin.

• check that the app is current;
• close and reopen Dehbi;
• include your phone model, OS version, and Dehbi version;
• do not send photos or sensitive vault content.